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Guest Questionnaire
We kindly request you to fill in this form in order to help us improve our services.
RECEPTION
Service
Very Good
Good
Average
Poor
ROOM SERVICE
How did you find the the Room Service
Very Good
Good
Average
Poor
ROOM CLEANLINESS
How did you find the the Room Cleanliness
Very Good
Good
Average
Poor
ROOM COMFORT
How did you find the the Room Comfort
Very Good
Good
Average
Poor
ROOM MAINTENANCE
How did you find the the Room Maintenance Service
Very Good
Good
Average
Poor
No answer
ANIMATION - Personnel
Very Good
Good
Average
Poor
Not used
ANIMATION - Evening Entertainment
Very Good
Good
Average
Poor
Not used
ANIMATION - Sports
Very Good
Good
Average
Poor
Not used
ANIMATION - Mini Club
Mini Club
Very Good
Good
Average
Poor
Not used
SPA - Wellness Center - Services
How did you find the services provided
Very Good
Good
Average
Poor
Not used
SPA - Wellness Center - Facilities
How did you find the facilities
Very Good
Good
Average
Poor
Not used
HOTEL FACILITIES
How did you find the hotel facilities in general
Very Good
Good
Average
Poor
SURROUNDINGS / GARDENS
Very Good
Good
Average
Poor
MAIN RESTAURANT 'DIONYSSOS' - Service
How was the service?
Very Good
Good
Average
Poor
Not used
MAIN RESTAURANT 'DIONYSSOS' - Quality of food
How was the quality of food?
Very Good
Good
Average
Poor
Not used
MAIN RESTAURANT 'DIONYSSOS' - Variety of food
Was there a variety of food?
Very Good
Good
Average
Poor
Not used
SNACK BAR 'ILIOS' - Service
How was the service?
Very Good
Good
Average
Poor
Not used
SNACK BAR 'ILIOS' - Quality of food
How was the quality of food?
Very Good
Good
Average
Poor
Not used
A LA CARTE RESTAURANT 'AEGEAN' - Service
How was the service?
Very Good
Good
Average
Poor
Not used
A LA CARTE RESTAURANT 'AEGEAN' - Quality of food
How was the quality of food?
Very Good
Good
Average
Poor
Not used
LOBBY BAR 'VENUS' - Service
Very Good
Good
Average
Poor
Not used
LOBBY BAR 'VENUS' - Quality of drinks
Very Good
Good
Average
Poor
Not used
MAIN POOL BAR - Service
Very Good
Good
Average
Poor
Not used
MAIN POOL BAR - Quality of drinks
Very Good
Good
Average
Poor
Not used
'FUN' POOL BAR - Service
Very Good
Good
Average
Poor
Not used
'FUN' POOL BAR - Quality of food & drinks
Very Good
Good
Average
Poor
Not used
HOTEL STAFF
Very Good
Good
Average
Poor
Are you satisfied with your stay?
Yes
No
Would you recommend this Hotel to other people?
Yes
No
Did you receive the expected value for money?
Yes
No
Do you consider coming to Grand Hotel Holiday Resort again?
Yes
No
Where there any member of our staff who showed an outstanding service? If YES, please send us there Name, Position and possible Remarks
Please fill in your name
Please fill in your room number
Date *
Please fill in the date
Address
If you wish please fill in your address
Address
Address line 2
City
State / Region
Postal / Zip Code
Country
Greece
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